Terms & Conditions

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of Terms & Conditions. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific terms you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Terms & Conditions.

Blackhawk Gazebo & Display is a New Zealand supplier of event and promotional equipment, including pop-up gazebos, marquees, inflatables, flags, banners, and related accessories.

We supply businesses, schools, sports clubs, councils, and community organisations across New Zealand.

All prices provided in quotes are valid for the period stated on the quote.

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Orders are confirmed only when:

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• A written acceptance is received, or

• Payment or deposit is made

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We reserve the right to decline or cancel an order if:

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• Products are unavailable

• Pricing errors occur

• Required information is not provided

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Custom printed orders will not begin production until artwork approval is received.

All prices are in New Zealand Dollars (NZD) unless otherwise stated.

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Prices may:

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• Include or exclude GST, depending on how they are displayed

• Change without notice until an order is confirmed

• Vary depending on freight location and product configuration

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Shipping and rural delivery charges may apply.

Payment terms will be specified on the invoice or quote.

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Typically:

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• A deposit may be required before production or dispatch

• Full payment is required before delivery or collection unless otherwise agreed

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Accepted payment methods may include:

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• Bank transfer

• Credit card

• Online payment systems

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Late payments may result in delays to dispatch.

Custom printed products are made specifically to customer requirements.

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Once artwork has been approved and production has started:

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• Orders cannot be cancelled

• Refunds are not available unless required by law

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Customers are responsible for:

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• Checking spelling, colours, and artwork layout

• Confirming final approval before production

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We recommend reviewing artwork carefully before approval.

We deliver products throughout New Zealand.

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Delivery timeframes are estimates only and may vary due to:

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• Freight delays

• Weather conditions

• Production workload

• Stock availability

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We are not responsible for delays caused by third-party freight providers.

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Risk in goods transfers to the customer upon delivery or collection.

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Customers must ensure:

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• Someone is available to receive the delivery

• Delivery details are accurate

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Additional delivery charges may apply for:

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• Rural locations

• Re-delivery

• Incorrect addresses

Customers may collect orders from our warehouse during business hours.

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Please contact us before collection to confirm availability.

Our products are designed for temporary outdoor use.

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Customers are responsible for:

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• Proper setup and anchoring

• Safe use in appropriate weather conditions

• Following supplied instructions

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Pop-up gazebos, marquees, and inflatables must be:

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• Anchored using weights, pegs, or tie-down systems

• Packed down during strong winds or severe weather

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We are not responsible for damage caused by:

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• Improper setup

• Insufficient anchoring

• Extreme weather conditions

Many products are covered by manufacturer warranties.

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Warranty coverage may vary depending on:

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• Product type

• Usage conditions

• Maintenance

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Warranty does not cover:

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• Normal wear and tear

• Misuse or accidental damage

• Damage caused by wind or improper anchoring

• Commercial misuse outside intended purpose

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Spare parts and repair support may be available.

We comply with the New Zealand Consumer Guarantees Act.

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If a product has a manufacturing fault, we will:

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• Repair the item

• Replace the item

• Provide a refund where required by law

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Change-of-mind returns are generally not accepted for:

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• Custom printed products

• Used products

• Special order items

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All return requests must be made promptly after delivery.

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Customers are responsible for return shipping costs unless the product is faulty.

Product availability may change without notice.

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If a product becomes unavailable after an order is placed, we may:

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• Offer an alternative product

• Delay delivery

• Provide a refund

To the extent permitted by law:

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Blackhawk Gazebo & Display is not liable for:

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• Loss of income

• Event disruption

• Indirect or consequential damages

• Damage caused by weather or misuse

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Our liability is limited to:

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• Repair

• Replacement

• Refund of the product value

You agree not to:

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• Use the website for unlawful purposes

• Attempt to interfere with website functionality

• Copy or misuse content without permission

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All website content remains the property of Blackhawk Gazebo & Display.

We may update these Terms of Service from time to time.

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The most current version will always be available on our website.

If you have any questions about these Terms of Service, please contact us.

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Blackhawk Gazebo & Display

Phone: 09 443 1630

Email: info@blackhawks.co.nz

Website: www.blackhawks.co.nz