Shipping Policy

A Legal Disclaimer

This Shipping & Delivery Policy outlines how Blackhawk Gazebo & Display handles dispatch, delivery, and collection of products across New Zealand.

We deliver products throughout New Zealand.

Delivery charges may vary depending on:

Free delivery may apply to selected products and urban addresses. Additional charges may apply for rural deliveries.

Dispatch time depends on the type of product ordered.

Typical dispatch timeframes:

In-stock products: usually dispatched within 1–2 working days
Custom printed products: typically dispatched within 10–15 working days after artwork approval
Large or special-order items: dispatch time will be confirmed on the quote

These timeframes are estimates and may vary during busy periods.

Delivery time begins once the order has been dispatched.

Typical delivery timeframes:

Delivery timeframes are estimates only and may be affected by:

Customers are responsible for:

If delivery cannot be completed due to incorrect information or no one being available, additional delivery charges may apply.

Risk in goods transfers to the customer upon delivery or collection.

If your order arrives damaged or incomplete, please contact us as soon as possible.

Where possible, we recommend:

We will work with the freight provider to resolve the issue.

Customers must ensure the delivery location is suitable for receiving the goods.

We are not responsible for delays or additional costs caused by:

Additional charges may apply for re-delivery or special handling.

Orders may be collected from our warehouse during business hours.

Please contact us before collection to confirm:

While we aim to dispatch and deliver orders promptly, delays can occur.

We are not responsible for delivery delays caused by: